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ENHANCE CARD VALUE PROPOSITION FOR CREDIT AND DEBIT CARDS PRODUCTS AND SERVICES

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Development of innovative products and payment services to penetrate the higher consumption categories, with an incentive and loyalty plan that allows differentiating the activation and increases the profitability of different market segments (low, medium, and high). We also apply strategies for Visa, MasterCard, and American Express products, shared brand products, incentive programs, service levels, loyalty programs, and their impact on consumer preference are analyzed.

Credit cards offer two different functions to consumers: they are both a means of payment and a source of credit. In addition, many credit cards also offer rewards programs, which offer reward points or discounts that generally increase in proportion to the amount of consumption on the card.

The monetary benefit that consumers receive from their credit cards depends on the characteristics of the specific card they hold and how they use their cards. Your value proposition is the basis of your marketing plan for credit and debit cards. It gives customers a compelling reason to do business with you, showing them why they need your card. A strong value proposition distinguishes your bank from the competition, so your card offers a competitive advantage.

Market research shows the most important reason for having a credit card. Three of the four most common responses were monetary characteristics: the interest-free period, the reward points, and the available credit limit. Most of the non-monetary features that cardholders valued were features that are now also available on debit cards (for example, convenience, widespread acceptance, and the ability to shop online).

 

WITH A STRONG CARD VALUE PROPOSITION, YOU WILL BE ABLE TO:

• Increase customer loyalty and reduce customer attrition.

• Increase billings and outstanding per customer.

• Attract and convert new primary cardholders and increase portfolio activation.

• Analyze the market impact of Chip EMV, tokenization, and other emerging technologies.

• Understand cardholder usage with greater clarity.

• Identify trends in billing and card usage, with suggested strategies to capitalize on performance.

• Create effective targeting strategies for each cardholder segment not just for inactive or low users.

• Develop a solid marketing strategy aimed at long-term growth.

• Evaluate synergies and impacts of surrounding products like rewards and card controls.

• Outperform the percentage of active accounts as compared to your competition.

• The loyalty program is key to the perceived value of the customers

• Merchant rewards to help you strengthen partner relationships.

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